Grievance Redressal

For a complaint concerning service, communication, consent, payment or data, email partnersupport@vinpree.app. Include your name, registered mobile number and customer/application reference where available.

We will acknowledge the complaint and coordinate an appropriate response. Complaints concerning a bank, NBFC, credit bureau or another provider may also need to be raised with that organization through its official grievance channel.

Grievance officer name, postal address and response timeline must be updated here by the authorized administrator before public launch.